iPhone 14 embarrasses Apple with false help calls

 It seems that the "collision detection" feature that Apple introduced in its new phones and watches "overestimates" the real situation in some cases. And it turned out that she was calling the emergency service to request help based on a "mistaken analysis" of what is actually happening with users of "iPhone 14" and "Apple Watch Ultra".

And when “Apple” introduced the “collision detection” feature, it said that it would make the “iPhone 14” “aware, hear and measure the collision” in the car so that the phone would call for “help”, in the event that it felt that its holder was unable to do so.

But the facts on the ground showed that the feature began to embarrass “Apple”, as the “iPhone 14 Pro” phone finally called the emergency service when its owner was on board a fast “serpentine” train that reaches a height of up to 109 feet in an amusement park in Ohio, America, according to the newspaper. The Wall Street Journal.

Sarah White, a 39-year-old dentist, said that her phone automatically called 911 when she was on the "roller coaster", and told them through a recorded voice message that she was not answering her phone and that she had been in a traffic accident, and then he identified its location, which is proven by emergency service center recordings.

The irony is that the emergency service center, which received the call, sent a team to the exact location, but did not see any accident. It was also found that the same center had received 6 inaccurate reports from iPhones, one of which was related to horse riding. For its part, Apple announced through its spokesperson, that this feature is very accurate and will continue to improve over time.

And according to what a phone expert revealed to "Sky News Arabia", the confusion that occurred and prompted the "collision detection" feature to work in the event of a roller coaster ride, due to the overlap of elements: a "sudden shift in the rate of speed" and a "sharp deviation in direction". and "loud bumping sounds" and "change in cabin pressure".

He said that this feature needs to be further developed to become accurate, although it is currently operating based on one million hours of actual driving and collision data. And the "iPhone 14", which was launched by Apple last September, had in recent weeks encountered a technical problem with the camera.